New orders typically take 2-7 working days to arrive, excluding Fridays. Please note that sudden vacations are not counted as working days, and we will begin processing orders after the vacations end.

You need to return any unwanted Mavinwear products within 7 days of receiving your order. To get a full refund for eligible returns, make sure the items are unworn, unused, unwashed, and in their original condition, including the tags.

We won’t be able to refund damaged, worn, or unsuitable items, and all returns will be checked before processing.

⚠️ ITEMS ON SALE CANNOT BE RETURNED—ONLY EXCHANGED.

📌 To request an exchange or return, please use this form: [Exchange/Return Form]

📧 For exchanges or tracking issues, contact us at: mavin.exchanges@gmail.com

Unfortunately, our shipping company does not allow packages to be opened before delivery is completed. However, you can exchange or return items here [Exchange/Return Form] After Receiving.(Shipping Fees Included).

If your order hasn’t arrived within 9 days of the expected delivery date, please check the following:

✅ Verify Your Address: Ensure your shipping address is complete and correct.
✅ Check Your Phone Number: Make sure we have your valid and active phone number for delivery updates.

If everything is correct and you still haven’t received your order, please contact us with your order number at mavin.exchanges@gmail.com , and we’ll review the issue and arrange a replacement as quickly as possible.

For inquiries or complaints, you can reach out to us via:

📩 Email: support@mavin-wear.com
📷 Instagram: @Mavinwear